User accounts


Case1 : We want to specify viewable product information for each of users.

[Example]
Account Name Access In the Support Site
Layout Design Group Board Designer View information only on [ Board Designer ].
Circuit Design Group System Designer View information only on [ System Designer ].

Case2 : We want to view calls logged with other "Accounts".

[Example]
Account Name View Call Setup In the Support Site
Administrator All Permitted to view all the calls within the same Customer ID (Organization).
Layout Design Group Only the specified account (Circuit Design Group) Permitted to view calls added by both Layout Design Group and Circuit Design Group.
Circuit Design Group Only your own account Permitted to view calls added by Circuit Design Group only.

Case3 : We want to give authority to register calls or download product files only to specific users.

[Example]
Account Name Call Log Call
Can Download
In the Support Site
Administrator Yes / Yes Permitted to carry out "Register your call" and "Download".
Std Users No / No View only.

Case4 : We want to specify which services can be used for individual users.

[Example]
Account Name Account Type In the Support Site
Administrator GROUP Adding Caller name during hotline call is not a must. (provided as text input field)
Zuken Taro Individual User Name is added automatically when placing a call.
Zuken Hanako Individual User Name is added automatically when placing a call.

Case5 : Account separation is not needed.


Case6 : We want to limit Account users.